Terms of service
Welcome to GenziKids.co. By accessing or using our website and purchasing products from us, you agree to follow and be bound by these Terms of Service. Please read these terms carefully before using our website.
1. General Information
GenziKids.co is an online kids’ clothing store offering imported, trendy, and premium-quality children’s wear. We reserve the right to update, modify, or discontinue any product, service, or website feature without prior notice.
2. Product Information
We make every effort to display accurate product images, descriptions, sizes, and details. However, slight variations in color, appearance, or design may occur due to screen settings, lighting, or product availability.
3. Orders & Payments
- By placing an order on GenziKids.co, you agree to provide accurate and complete information.
- Orders are confirmed after successful payment or order verification.
- We reserve the right to cancel or refuse any order due to incorrect information, product availability issues, or other valid reasons.
- Payment details are processed securely through trusted payment providers.
4. Shipping & Delivery
- Orders are processed within 1–2 working days.
- Delivery is available across India with an estimated delivery time of 4–7 working days after dispatch.
- Delivery times may vary due to courier delays, weather conditions, or other circumstances beyond our control.
5. Returns & Refunds
We offer a 7-day no-question-asked return policy for eligible products. Products must be unused, unworn, and returned with original packaging and tags. Please refer to our Return Policy for complete details.
6. User Responsibilities
Customers agree not to misuse our website, provide false information, attempt unauthorized access, or engage in activities that may harm our business or website.
7. Intellectual Property
All content on GenziKids.co, including logos, images, product descriptions, graphics, and website materials, belongs to GenziKids.co and may not be copied or used without permission.
8. Limitation of Liability
GenziKids.co shall not be responsible for delays, losses, or damages caused by circumstances beyond our reasonable control, including courier delays, technical issues, or external factors.
9. Changes to Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page and will become effective immediately.
Contact Us
For any questions regarding these Terms of Service, please contact us:
Email: genzkids12@gmail.com
Website: GenziKids.co